ZebPay claims to be one of India’s biggest cryptocurrency exchange. I don’t know if they are still operating in India but their website and application can still be accessed, and after they announced their official shuts down in year 2018 in India on RBI’s ban on Bitcoin cryptocurrency in India, it looks like they are now scamming people with their website and android application which are made partially accessible intentionally, so they can pray people around the country.
Why I am writing this post:
The reason I am writing this article is : I am one of those who invested money in this when the service was available in India in around 2016. I invested INR 25,000 (340 USD) in year 2016 which they never let me withdraw. I have been trying to withdraw my money since 2019, and But never succeeded. Right now they’re asking me to submit my KYC form again, even I submitted them at the very beginning before making my investment through their platform which at that time were also verified. But now they are asking me to submit my verification documents again. No problem I did the same an tried to resubmit with their android app which never let me go beyond the “address proof” verification step. Their app just keeps looping me around that step, keep asking me to resubmit, re-upload before proceeding to next step. I tried it almost every other day thinking it might be some server side issues etc., But no ! It is done with bad intentions, as they know who I am (by my login details) and how much I have invested in my wallet which they don’t want to return me.
Trying to complete KYC using their website:
I even tried with their website, which is again broken just like their app. Guess what they’re doing here, They’re asking their users to Complete the KYC using their android and iOS Apps. Which are left broken(intentionally).
Below is the screen I get when I Click Start KYC button on their website:
Trying their customer care numbers:
I tried to contact their Indian customer care number, there they refused to recognize me as I have to complete the KYC first.
Final thoughts:
According to my current assessment the company ZebPay is trying to loot people, even they were shut-down in 2018. They are using various techniques to trick users to invest their money in the platform by first successfully verifying their documents and the whole KYC process. Later if the user has invested big amount, They are simple not even letting them access their account by forcing them to pass through all these broken re KYC verification prompts, where they’re intentionally failing the users to go to the next step of the process.
Hence, ZebPay is a fraud and I suggest you guys reading this post not to ever put your hard-earned money on this platform.
This article is not from someone who is not able to fill a simple KYC form to have his account verified on some platform. I am an experienced Web/Software developer, who clearly understand what these money hungry fraud companies doing, playing, tricking people snatching their hard-earned money. My appeal to you is please share this article, so we can together prevent our friends and family from becoming their next victim.
Thanks, Keshav Bhatt.